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  #1  
Old 07-25-2007, 10:05 AM
Tracy T.
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Default I'm having trouble uploading to the Gallery

Last night, I uploaded a project I had created and it said "Upload successful" but there is nothing in my Gallery. When I tried to upload today, it said "File too large". I know NOTHING about changing image sizes. Please help, I'm anxious to share!
Thanks,
Tracy
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  #2  
Old 07-25-2007, 10:06 AM
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XrayAmy XrayAmy is offline
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First Tracy, what software are you using to save your artwork in?
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Old 07-25-2007, 10:14 AM
Tracy T.
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I don't really know. I scan my images into a file on my desktop. My operating system is Windows XP if that helps.
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Old 07-25-2007, 10:20 AM
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When you are scanning it in you are using the scanning software I assume instead of something like Photoshop? You still should have the ability to change the file size before or during the save process. The max pixel size for the width and height in the gallery is 720 x 720 which is 10" x 10". The maximum file size is 200kb. You should be able to check the file size and reduce it. Also, check and see if you have Photoshop Elements on your computer too. You can also email me something you are trying to upload and I can check the file size for you ...beeswaxrs@aol.com
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Old 07-25-2007, 10:27 AM
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Also when you save your art what is the resolution you pick? You should be saving at 72 dpi which will reduce your file size quite a bit if you're saving it at a higher dpi right now.
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  #6  
Old 07-25-2007, 01:20 PM
Tracy T.
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Thanks Amy, I'll try it when I get home from work this afternoon. I never have any prompts when I scan, it just saves it in my Documents, and I place it in a file on my desktop. I don't have Photoshop on my PC unfortunately.
Thanks again, I'll look into it!
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